Product Documentation

Shared listings & moderation

Open My Listings to create and manage properties. Save Draft keeps a property private. Submit for review sends it to moderation; only approved, active properties become public. Editing an active listing returns it to review.

Each saved property has a permanent Listing ID. Open a property to copy its ID or report a concern. Owners see status, reviewer messages and history. Featured placement is separate from verification.

Deleted listings can be restored during the 30-day window. Account deletion removes live account records immediately. See Account settings and the Privacy Notice for details.

Opening ZamPlace

ZamPlace shows quiet placeholders for the marketplace, your overview or a property while it checks your account and loads the page. There is no welcome splash screen. The real page appears as soon as it is ready. If loading takes more than five seconds, or something fails, a message and Try loading again become available. Keep JavaScript enabled to use the marketplace.

Signing out of a browser demo returns to the homepage without reloading. Registered accounts still end their secure session before returning home.

Login & sign up

Choose Join / Log In, then Sign up. Select your account type, enter your name and private contact details, then set your password and security question. Read the Terms before accepting them. The deals email option is separate and optional.

Open Edit profile to change your email. Save it, then choose Verify email; the green checkmark appears after verification. Change password asks for your current password, new password and confirmation, and signs out existing sessions.

Use Forgot password with your verified email and security answer. If you cannot recover access, choose Talk to an Agent. Never send your password or security answer in a support message.

Demo accounts & sample data

Use Visit Demo Site to explore sample profiles and activity. Demo records are fictional and separate from production accounts.

User types

Multiple roles: one login can add several account types and switch the active dashboard view at any time. The user can also choose which added role is the Primary Account Type. Explore is shown only while Seeker is the active role. Lister, Pro Lister, Host and Partner views instead open What People Are Looking For.

Property types

Listing modes

Buy is for properties offered for sale. Rent is for longer-term rental inventory. Stay is for nightly/short-stay accommodations such as hotels and vacation rentals. Event is for event venues and booking-oriented venue listings.

Two ways to create a listing

When a Lister, Pro Lister, Host or Partner clicks + Listing, ZamPlace offers Create with AI and Fill out manually. AI organizes pasted details into the matching form; manual entry starts with a property type. Both paths share a photo/video gallery and show only relevant form sections.

The property type can be changed before publishing, and ZamPlace recalculates which sections should be visible.

Public listing details

The shared detail page shows Listing ID, copy/share controls, title, price, location, lister display name, media, description and expandable property information. Signed-in visitors can submit a report. Featured placement is clearly distinguished from verification. Use Message owner to start a shared conversation, then arrange viewings or offers in your workspace.

Beach resorts, cottages & swimming pools

Choose Resort as the property type. Use the rate breakdown to price by cottage, adult entrance, adult pool admission, overnight room or exclusive booking. Choose a day, session or night rate. Day-use pricing hides irrelevant overnight fields.

Specify whether entrance is included or additional, the adult fee, optional child fee and its age/height rule, whether pool access is included or optional at an additional price, capacity and access hours. Zero is allowed for a free child rate; leaving it blank means no separate child rate is specified.

Cards identify the main unit and additional adult entrance fee. The detail page shows the full breakdown to visitors and members. Rates are per unit/person rather than a group total; budget filters and sorting use the base rate. The structured breakdown replaces manual display prices and discount badges while enabled; describe special conditions in the notes.

Photos & videos

AI chat and manual creation share one gallery. Choose the first/cover visual, preview, then save to upload. Unsaved previews disappear on reload; saved media is shared via protected Cloudflare R2 storage. Maximum 10 items, 5 MB per image and 10 MB per video. Shared-upload setup is required; failures keep the draft in the form. See storage and moderation rules.

Location, barangays, landmarks & map

Use the city/municipality and barangay options where provided. Describe nearby landmarks and any approximate distance you know. Do not invent a location or map position.

Open Show satellite map to load Google Maps. A pin can be approximate or exact according to the owner’s chosen display setting. A map pin does not verify ownership or boundaries.

Listing transparency & disclosures

ZamPlace collects structured information that is often missing from social-media property posts. The goal is to help Seekers compare properties before arranging a viewing and to encourage Listers, Hosts, Pro Listers and Partners to disclose known limitations clearly.

Land / Lot title and ownership status

Land-only listings reveal a dedicated section with these choices: Mother Title, Individual / Separate Title, Complete Title / Ready for Transfer, Tax Declaration Only, Processing / Subdivision in Progress, and Other. Choosing Other reveals a textbox for a plain-language explanation. The same section can capture land use/classification, frontage, depth, terrain, corner-lot status, fencing or boundary markers.

Other structured fields

Listings can show price negotiability, viewing availability, exact-versus-approximate public location, optional reason for listing, price history, last verified date, and separate verification badges such as Identity Verified, Location Verified, Photos Verified, Documents Reviewed and Availability Verified.

Seller declaration: the Demo form requires the Lister/Host/Partner to confirm that the information is accurate to the best of their knowledge and that known material issues have been disclosed. ZamPlace verification badges should remain specific; they must not imply that ZamPlace legally guarantees ownership, title validity, property condition or financing eligibility.

Looking For: one post, two places

What People Are Looking For is the reverse-marketing feed. Seekers post their location, budget and requirements; providers can discover demand and reply with a relevant suggestion.

Newest requests appear first. Use Search, Location and Filters to narrow the feed. New requests can appear while you browse; your own submitted post appears immediately. Replies are visible to the request owner and their author. Close your request when it is no longer needed.

Business-use matching

Describe the intended use in your Looking For request or property description. Providers can use these details to identify relevant opportunities. Confirm permitted use and requirements directly with the other party.

Inbox & messaging

Use Inbox for saved conversations with property owners or signed-in viewers. Opening a composer does not send a message. Type your message and choose Send. Use Block or Report when necessary.

Team Access & multi-workspace collaboration

My Teams keeps team members, shared listings, tasks and approvals together. Owners invite registered users as Editor or Viewer. Each member uses their own login.

Editors can submit tasks and proposed listing title or description changes. Owners approve tasks; the listing owner approves listing changes, which return to moderation. Viewers have read access to shared team records. Personal inboxes and private contact details are not shared with a team.

Online / offline profile indicators

A profile image or activity badge is not a guarantee that someone is currently available. Send a message and wait for a reply; saved conversations remain available in Inbox.

Profile audiences & private activity

Visitors see a seeker’s shortened name. Signed-in members can see the full display name. Profile-photo visibility for public visitors is controlled in Edit profile; covers are public.

When signed in, viewing a property shows your name, profile photo and daily visit count to its host/lister. The owner can message you or add you to Leads. Guests do not appear in Viewer & Like Insights. Contact details, saved lists, private CRM notes and message contents are not published on your profile.

Shared listing states

Draft → Pending review → Active. Admins may Pause, Request changes or Remove. Owners cannot bypass moderation by resubmitting a paused/removed listing. Removed entries retain their ID and audit trail. Restoration is a reviewed admin action.

Marketplace behavior

Explore uses multi-select property, location, intended-use and availability filters with removable chips. Property details include media, disclosures and similar listings. Provider profiles show their active inventory; seeker profiles show audience-permitted Looking For requests.

Featured placement is visually labeled and does not imply verification or a property guarantee. Likes and private saves remain separate listing actions; the seeker’s Saved tab combines them into one deduplicated shortlist.

Featured listings

Admin-selected active listings appear on the homepage and Featured page. Owners and Administrators can feature/unfeature and set an expiry. This is not a verification badge or paid purchase. Pausing, removing, requesting changes, editing or suspending the owner clears placement. Restored listings need a new feature decision.

Chat-style listing creation

Paste your property notes and use the guided listing assistant to fill in missing details. Review and correct the draft, attach permitted photos or videos, and preview the listing before saving or submitting it.

AI does not analyze your attached media or publish a listing automatically. Unsaved conversation state may be lost on reload. Manual entry remains available if the assistant is unavailable.

AI listing creation BETA

AI-assisted creation supports English, Filipino and Cebuano listing text. Check all generated facts and confirm the currency, amount and payment basis. A bare price must not be assumed to mean monthly rent or a nightly stay.

Specialized property fields and multiple rates can be reviewed in the form. Save a private draft or submit the completed property for moderation. AI requests remain subject to the service’s existing limits.

The Analytics preview is interactive: select up to six metrics, inspect tooltips, compare trends and replay series animations. It uses a fixed illustrative dataset, not real visitors, inquiries or account analytics. The sample has no account or record-writing connection.

Features page

features.html is the public product overview. It explains what ZamPlace can do for Seekers and property providers without turning the homepage into documentation. Detailed operating instructions remain here in Documentation, while the homepage stays focused on the marketplace journey.

Public ZamPlace Success page

success.html is intentionally public and can be opened without signing in. It reads Closed Won opportunity data from the local Demo CRM when available and only includes outcomes marked Confirmed by both parties in the official headline success total and public story cards. Provider-reported wins are shown only as an awaiting-confirmation count until the other side confirms. Seeker identities remain private by default. In this front-end MVP, bundled Demo outcomes are used as a fallback so the public page can be previewed before the production database is connected.

Seeker profile & cover photos

Open Profile or My Properties to see your identity, bio, Currently looking for posts and private property tabs. Edit your bio, general location, languages and profile photo. Use Preview as visitor and Preview as member to inspect each audience’s view.

Choose Add cover photo or Change cover, select a JPG, PNG or WebP up to 10 MB, adjust its vertical position and save. The editor previews the chosen image. Remove it to restore the green default background. Covers are public even when the circular profile photo is hidden from visitors.

Copy profile link creates a stable profile URL. Seeded demo profiles are available on a fresh browser; newly created profiles and their uploaded media are available only where this demo data was saved until a shared backend is connected.

My Listings

The shared My Listings workspace shows only records belonging to the signed-in lister. Copy IDs, inspect details/history, read admin reasons, edit core fields and media, and submit for review. The old team and local provider tools remain demonstrations; they do not grant ownership or publication rights to shared records.

Analytics: traffic, actions & outcomes

Overview and Analytics use recorded account activity. Filter by date and property, compare periods, expand the chart and download the report using the existing controls. Views count signed-in visits once per person, listing and day; view history covers 90 days.

Viewer & Like Insights identifies signed-in property visitors. Choose Message to open a composer or + Add to leads to save the person in your pipeline. In leads opens the existing lead. Adding a lead does not notify the visitor or send a message.

Older aggregate view totals do not contain recoverable identities. Named viewer history begins with this feature. Inquiries count conversations initiated by seekers; New Leads also includes visitors added or messaged by the property owner. Closed Won counts offers confirmed complete by both parties.

What this demo stores

Production accounts and saved records are stored by the service. Signing out or clearing browser storage does not delete saved account records. Drafts that have not been saved may be lost when a page closes.

The separate demo contains fictional profiles and activity. Do not treat demo analytics, badges or sample success stories as real results.

AI correction memory BETA

AI-assisted listing creation helps turn your supplied facts into a draft. Review the result before saving or submitting it. The assistant does not automatically learn from your profile edits or private conversations. The public demo correction-review tool is not part of the production member workspace.

Guest support: Talk to an Agent is available without signing in. A private browser cookie lets a guest return to their own conversation for up to 30 days. Clearing cookies or switching browsers ends access; this does not create a marketplace account. Staff see these requests marked Guest. Do not send passwords or identity documents in ordinary support chat.

Talk to support

Open Get help, then choose Talk to an Agent. Registered Seekers, Listers, Pro Listers, Hosts and Partners can choose a topic and send their issue. Guests and one-click demo profiles can request support without signing in, using a private guest chat session.

Press Request an agent to submit; opening the form alone does not send a request. After you see Request sent, the conversation appears in Admin → Support Inbox → Waiting requests. Support staff land in this inbox after login. Select a request, then choose Accept chat to reply. Staff can also transfer, resolve or reopen conversations.

You can have one open support request at a time. Close the window and return to read saved replies. Customers and staff must use the same site: local previews use separate test data. Staff can check the waiting count in the menu or use Refresh requests in the inbox.

Messages update every five seconds while the chat is open and visible. Agents can mark themselves available while their inbox is open. If an agent is away, your message stays saved; email and push notifications are not included. Messages can contain up to 4,000 characters.

After requesting an agent, both you and support staff can use Attach images or videos. Send up to three files per message, with or without text: JPEG, PNG or WebP images/screenshots up to 5 MB each, and MP4 or WebM videos up to 10 MB each. Preview received images and play videos inside the conversation. Remove a selected file before sending if you change your mind.

Choose End chat and confirm when you are finished. This closes the request but keeps its messages and attachments. You can then leave an optional 1–5 star rating and up to 500 characters of feedback. One rating is saved per conversation and is visible to support staff. Closing the window alone leaves the chat open.

Support conversations and ratings are stored in Cloudflare D1; private attachments use Cloudflare R2. Only the customer and authorized staff can access them. They are separate from private conversations with property owners. The help-topic assistant uses prepared answers; human support requests go to staff.

Admin access & staff roles

Footer → Admin → staff sign in → dashboard. Only the Owner manages staff accounts, temporary passwords and roles. Owner and Administrator manage listings, lister restrictions, featured placement, reports, AI knowledge and audit history. Moderator reviews reports, pauses listings, requests changes and adds notes. Support reads marketplace records, adds private notes and accepts customer support requests. Moderators can also handle listing or safety support conversations assigned to them. Owner and Administrator can manage all support conversations. AI reviewer manages approved AI examples only and has no support inbox access. Every permission is checked by the server. Staff password changes, disablement or role changes invalidate their sessions. When creating staff, the Owner enters both a login username and a display name. Every staff role can update its own display name under My profile after changing any temporary password. Customers see the display name in support chats; the login username stays the same.

Admin directories, roles and notices

Staff access is separate from member roles and My Teams. Authorized staff can review listings, reports and support requests, subject to their permissions. Admin notices appear in the member’s Admin inbox; ordinary member messages remain in Inbox.

Only the Owner manages staff accounts and permissions. Support requests and reports are reviewed by authorized staff. Public pages do not expose private account details.

Private Seeker-to-owner messaging

Open a property and choose Message owner, or use Message beside a signed-in visitor in Viewer & Like Insights. Review the composer before sending. Replies and unread counts are saved across devices.

Block stops messaging between the accounts. Report sends the selected message and your explanation to authorized staff. These actions do not publish the conversation. Sample accounts cannot receive real messages.